You don't need a heavy franchise stack to run a smart club.
FLiiP is the smart management platform commercial gym operators use to grow revenue, keep members longer, and run one club or twenty without the onboarding drag.
Most gym software was built for a gym in Texas. Then someone added a CAD toggle and called it “available in Canada.” FLiiP is different. Built here. Priced in CAD. Supported in English and Québécois French, by a team that actually knows this market.
Club Sportif MAA has been running Montreal since 1881. Gold's Gym Quebec, the Mecca of Bodybuilding. FitSante, the independent operator that walked away from the Energie Cardio franchise to run things on their own terms.
A platform built for how Canadian gyms actually operate.
Loved by commercial gym operators across North America
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See where Hapana gets heavy and FLiiP stays simple
| Feature |  |
Hapana |
|---|---|---|
| Pricing transparency | Public tiers, flat pricing, and transparent processing rates | Quote-based pricing per site with undisclosed setup fees |
| Implementation time | A couple of weeks with a structured rollout | Heavy onboarding process, especially for 1 to 2 sites |
| Ease of daily use | Clean UX staff pick up in one shift, across every club | Steep learning curve, broad feature set that can feel bloated |
| AI capabilities | Churn prediction, AI receptionist, AI-led collections built in | No clearly published AI agents for retention, voice, or collections |
| Personal Training | Native PT sessions, packages, and revenue tracking | Relies on a third-party integration (Trainermetrics) |
| Access control | Key tags, dynamic QR, NFC tap, and facial recognition supported | Handled through add-on integrations rather than native support |
| Support model | North American phone and chat support with clear ownership | Mixed reviews, newer U.S. presence from an Australia-based team |
| Best fit | Single-club operators to multi-location brands, all in one model | Built for large franchise networks, heavy for 1 to 2 sites |
| Contract flexibility | Flat month-to-month or annual terms with clear onboarding fees | Annual contracts with setup fees that aren't published upfront |
Here are 3 ways FLiiP helps you grow smarter
Hapana gives you marketing tools, but the lift to build playbooks and keep them running lands on your team.
FLiiP ships with lead capture playbooks, a unified inbox, and an AI receptionist so no lead goes cold and no follow-up falls through the cracks.
Hapana's broad feature set can feel heavy. Staff learn one module, then wait on another before they feel productive.
FLiiP simplifies day-to-day with integrated check-in, branded member self-service, and standardized ops across clubs so your team spends less time navigating software and more time with members.
Hapana processes payments, but without built-in churn prediction or AI collections you still find revenue leaks after they happen.
FLiiP protects your revenue with AI churn prediction, smarter billing, and collections that bring members back, not just chase them.
While Hapana leans on integrations, FLiiP ships AI agents inside the platform. Retention, voice, and collections, all working 24/7 around your team.
Your AI receptionist picks up every inbound call 24/7, answering membership questions, booking tours, quoting plans, and capturing every lead even during the 9 AM rush when your front desk is running check-ins.
Book a live walkthrough"Hi, do you have any membership deals right now for someone new to the gym?"
"We do. We're running a 3-month starter plan at $59/month with unlimited access and a free PT intake. Want me to book you for a tour this week?"
"Saturday morning if possible."
"Booked you for Saturday at 10 AM with Coach Marco. You'll get a text confirmation shortly."
Send "We've missed you" sequence + offer a free PT session
FLiiP flags members at risk of cancelling based on real usage patterns like check-in drops, missed classes, and failed payments. Each flag triggers a retention workflow before they ever click "cancel."
Get a personalized demoPrebuilt playbooks follow up with every new trial, lapsed lead, and PT inquiry. Your team stops chasing and starts closing, while prospects get the instant response they expect.
See the playbook"Hey, just tried the 7-day pass this weekend. What's the member rate after it ends?"
"Glad you came in. Your trial converts at $79/month on a no-commitment plan, or $59/month annual. Want me to hold your spot and book a quick onboarding with Coach Lisa?"
"Yes please, annual."
"Locked in. I'll send the agreement and book your intake for Tuesday at 6 PM."
Commercial gyms and growing multi-club brands pick FLiiP for simpler rollouts and AI that actually grows revenue.
"We wanted a platform that felt modern and fast to roll out across our clubs, without paying for features we don't need. FLiiP got us live in weeks, not months."
FLiiP was built for gym owners who can't afford to spend time learning to use confusing software. That's why we're the new secret weapon for gyms looking to simplify how they connect with members and run their business.
That means: detailed reports, automations, mass emails, scheduling and everything in between in an experience that actually makes sense. All of this all in one place!
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FLiiP helps operators manage the flow of revenue end to end, from billing to recovery to retention.
Hapana runs on custom quotes. FLiiP publishes tiers and processing rates so you know the full number before you sign. We run the math for your clubs in the switching consult.
We follow a proven migration process designed to minimize risk and avoid billing disruption. Data and payment token transfers are validated in stages, with checks to ensure accuracy before go-live.
A structured rollout with migration planning, setup, training, and a go-live plan designed to avoid surprises.
Direct support with clear ownership when issues impact daily operations. No support bottlenecks for basic operator actions.
